How DoorDash, Uber Eats, and Grubhub payouts work — from statement line items and deposit timing to reconciliation with your bank account.
When a delivery platform deposits money into your bank account, the amount rarely matches what you expected. Between commission deductions, refund adjustments, marketing charges, and batch timing differences, the gap between what customers paid and what you receive can be significant. These guides walk through exactly how each platform calculates your payout — so you can verify every dollar and catch discrepancies before they add up.
One of the most common frustrations we hear from restaurant operators is that “statements don’t match the deposits.” You download a payout report from DoorDash or Uber Eats, compare it to the deposit in your bank account, and the numbers simply do not agree. The reasons vary — batched deposits that span different date ranges, mid-cycle refund adjustments, marketing charges applied retroactively, and commission rate changes that take effect without clear notification. Without a structured process, most operators have “no meaningful method for reconciliation,” leaving discrepancies undetected until they accumulate into significant revenue loss.
These payout guides break down the mechanics of each platform’s deposit process so you can trace every dollar from customer order to bank account. You’ll learn how to read payout statements line by line, understand why deposit timing creates apparent gaps, and identify the specific deduction categories that cause the largest discrepancies. For a step-by-step reconciliation workflow, see our guide on how to reconcile DoorDash payouts — the same principles apply to Uber Eats and Grubhub as well.
How DoorDash calculates restaurant payouts, payout schedules, statement line items, and common discrepancies between expected and actual deposits.
Uber EatsUnderstanding Uber Eats payout cycles, how net revenue is calculated, and what to check when your bank deposit doesn’t match expectations.
GrubhubGrubhub payout timing, statement structure, and how to verify that your deposits reflect the correct net revenue after all deductions.
Are your payouts adding up? Use the free DeliverGuard calculator to estimate how much revenue your restaurant may be losing to payout discrepancies across delivery platforms.
Calculate Your Revenue LossYour delivery platform payout is less than your POS total because the platform deducts commissions, payment processing fees, marketing charges, refund adjustments, and subscription program subsidies before depositing funds. These deductions happen at the platform level and are not reflected in your POS, which records the full customer-facing order total. The gap between POS revenue and bank deposit is normal but should be verified against your platform statement.
DoorDash typically pays restaurants on a weekly schedule, depositing funds every Monday or Tuesday for the previous week. Uber Eats also pays weekly by default, though daily payouts are available in some markets. Grubhub pays weekly with deposits usually arriving midweek. Exact timing depends on your bank and whether the platform batches multiple days into a single deposit.
To match a delivery payout to your bank deposit, download the payout statement from the platform dashboard for the same period as the bank transaction. Compare the net payout amount on the statement to the deposit amount in your bank account. If they differ, check for timing differences (batched deposits spanning multiple days), partial holds, or adjustment line items on the statement that were applied after the initial calculation.
DeliverGuard cross-checks your delivery payouts against POS and bank data to find discrepancies.
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