SkipTheDishes is Canada’s largest homegrown food delivery platform, operating in hundreds of cities across every province. Owned by Just Eat Takeaway, one of the largest global food delivery companies, SkipTheDishes has established itself as the primary delivery option for thousands of Canadian restaurants — particularly outside the major urban centres where DoorDash and Uber Eats have strongest coverage. Understanding SkipTheDishes’ commission structure, including the impact of provincial commission cap regulations, is essential for Canadian restaurant operators managing delivery costs.
This guide breaks down the SkipTheDishes commission rate structure for 2026, covering full-service delivery, self-delivery, and pickup tiers. It also covers provincial commission caps, the Skip Express subscription program, the Just Eat Takeaway relationship, and how SkipTheDishes compares to DoorDash and Uber Eats in the Canadian market. Whether you are joining SkipTheDishes for the first time or auditing your current rates, this is the comprehensive reference you need.
SkipTheDishes Commission Rate by Service Tier
SkipTheDishes structures its restaurant partnerships by service tier. The commission rate depends on who provides the delivery driver and the level of marketplace visibility the restaurant receives:
| Service Tier | Commission Rate | Delivery Provided By | Marketplace Visibility |
|---|---|---|---|
| Full Service | 25% – 30% | SkipTheDishes couriers | Full listing + promotional eligibility |
| Self-Delivery | 15% – 20% | Restaurant’s own drivers | Full listing |
| Pickup | 5% – 10% | Customer pickup | Pickup listing |
These commission rates are applied to the order subtotal — the total cost of food and beverages before taxes, tips, and customer-facing delivery charges. Tips are not included in the commission calculation.
How Each SkipTheDishes Service Tier Works
Full Service (25–30% commission). The full-service tier is the most common arrangement for SkipTheDishes restaurant partners. Skip provides the delivery courier, handles order dispatching, and manages the delivery logistics end to end. The commission covers marketplace listing, order processing, customer support, and delivery. The exact rate within the 25–30% range depends on the restaurant’s location, volume, and agreement terms. Full-service restaurants are eligible for Skip’s promotional programs and Skip Express subscriber orders.
Self-Delivery (15–20% commission). The self-delivery tier allows restaurants to use their own delivery drivers while maintaining their listing on the SkipTheDishes marketplace. Because Skip is not providing delivery logistics, the commission is reduced by approximately 10 percentage points compared to full service. Self-delivery works well for restaurants that already employ drivers, operate in a compact delivery area, or want more control over the delivery experience. The restaurant is responsible for meeting Skip’s delivery time standards to maintain good standing.
Pickup (5–10% commission). Pickup orders carry the lowest commission because no delivery logistics are involved. Skip provides only marketplace listing and order processing. The pickup rate is typically 5–10% of the order subtotal, making it the most cost-efficient order type for restaurants on the platform. Restaurants that actively promote pickup through the SkipTheDishes app can significantly reduce their blended commission rate.
Key takeaway: SkipTheDishes’ commission structure rewards restaurants that can handle their own delivery. The difference between full-service (25–30%) and self-delivery (15–20%) is 10 percentage points per order. On a $42 CAD order, that difference is $4.20 — and over 400 orders per month, it amounts to $1,680 CAD in savings. If you have delivery staff, self-delivery is the most impactful cost reduction available.
Provincial Commission Caps in Canada
Canada is unique among delivery markets because several provinces have introduced legislation capping the commission rates that delivery platforms can charge restaurants. These caps were initially introduced during the COVID-19 pandemic as emergency measures and have since been extended or made permanent in some jurisdictions.
British Columbia. BC has enacted regulations that cap delivery commission rates, typically limiting total platform fees to a maximum percentage of the order subtotal. Restaurants in BC should verify whether the current cap applies to their SkipTheDishes agreement and whether it covers only the commission or includes all platform fees.
Ontario. Ontario has also introduced commission cap regulations for food delivery platforms. The cap limits the total fees platforms can charge restaurants, though the specific cap percentage and whether it is permanent or temporary may change. Ontario restaurants should check current provincial regulations and confirm their SkipTheDishes rate complies.
Other provinces. Additional provinces have considered or introduced similar caps. The regulatory landscape is evolving, and restaurants should monitor provincial legislation to understand their rights and ensure their commission agreements comply with local regulations.
Provincial commission caps are significant because they can override the rates in your SkipTheDishes partnership agreement. If your provincial cap is lower than your contracted rate, SkipTheDishes is required to charge no more than the capped amount. However, platforms may restructure fees to work around caps — for example, by reducing the commission but adding separate charges that fall outside the cap’s definition. Audit your payout statements to verify compliance.
For more context on how commission rates evolve and change across all platforms, see our guide on why delivery commission rates change.
Skip Express and Its Impact on Commission
Skip Express is SkipTheDishes’ customer subscription program, similar to DoorDash’s DashPass or Uber Eats’ Uber One. Skip Express subscribers receive benefits such as free delivery on eligible orders and reduced service fees. For restaurant partners, Skip Express affects order economics in two ways:
Higher order frequency. Skip Express subscribers order more frequently and tend to maintain higher average order values than non-subscribers. Access to this customer segment can increase total revenue, particularly for restaurants in markets where Skip has strong subscriber adoption.
Delivery fee subsidies. When a Skip Express subscriber orders from your restaurant, the customer’s delivery fee is waived. SkipTheDishes may pass a portion of that subsidy to the restaurant as a separate payout deduction. This charge is distinct from the base commission and appears as a line item on the payout statement, though it is not always labeled with clear terminology.
The Just Eat Takeaway Connection
SkipTheDishes was acquired by Just Eat Takeaway (JET), one of the largest food delivery companies in the world, operating platforms across Europe, the UK, Australia, and Canada. This ownership is relevant to Canadian restaurant partners for several reasons:
Technology alignment. SkipTheDishes has been integrating its technology platform with Just Eat Takeaway’s global systems. This means changes to the merchant portal, payout statement format, and commission reporting may occur as systems are unified.
Commission structure evolution. As JET standardizes its global operations, SkipTheDishes’ commission model may evolve to align with structures used in other JET markets. Restaurants should stay informed about any changes to commission terms communicated through the merchant portal or account representatives.
Market stability. JET’s global scale provides SkipTheDishes with resources for continued investment in the Canadian market. For restaurants, this means the platform is likely to remain a viable delivery channel and is worth ongoing investment in the partnership.
To understand the broader landscape of delivery platform commissions, see our guide on how delivery platform commissions work.
Wondering whether your actual SkipTheDishes costs match your contracted commission rate?
Estimate Your Revenue DiscrepanciesExample: True Cost of a SkipTheDishes Order
A restaurant on SkipTheDishes’ full-service tier (25% commission) receives a delivery order with a $42 CAD subtotal.
Base commission (25%): $42 × 0.25 = $10.50
Payment processing (2.5%): $42 × 0.025 = $1.05
Skip Express subsidy adjustment: $0.55
Total deductions: $12.10
Restaurant receives: $29.90 CAD out of $42.00 CAD
Effective commission rate: 28.8% — nearly 4 percentage points above the contracted 25% rate.
A restaurant processing 400 delivery orders per month at an average order value of $38 CAD on the full-service tier (25% commission):
Monthly gross delivery revenue: 400 × $38 = $15,200 CAD
Commission (25%): $3,800
Payment processing (2.5%): $380
Skip Express subsidy adjustments: ~$175/month
Refund deductions: ~$140/month (estimated 0.9% refund rate)
Total deductions: $4,495 CAD
Effective rate: 29.6%
The restaurant is paying 4.6 percentage points above its contracted 25% rate — approximately $695 CAD per month in fees beyond the base commission.
Common Mistakes with SkipTheDishes Commission Rates
Not knowing your provincial commission cap. Many Canadian restaurant operators are unaware that their province may have capped delivery platform commissions. If your province has a cap lower than your contracted rate, you may be overpaying. Check your provincial regulations and compare them to your current SkipTheDishes agreement. If the cap applies and your rate exceeds it, contact SkipTheDishes to request an adjustment.
Overlooking the self-delivery option. Restaurants that already employ delivery drivers can save 10 percentage points per order by switching from full service to self-delivery on SkipTheDishes. The self-delivery tier provides the same marketplace listing at a significantly reduced commission. If you have reliable delivery staff and a manageable delivery radius, self-delivery is the most impactful cost reduction available.
Ignoring pickup as a commission reducer. At 5–10% commission, SkipTheDishes pickup orders are three to five times more cost-efficient than full-service delivery orders. Restaurants that promote pickup through the Skip app — by offering small incentives or highlighting quick preparation times — can shift a meaningful portion of orders to pickup and reduce their blended commission rate.
Not tracking platform fee changes after JET integration. As SkipTheDishes integrates with Just Eat Takeaway’s systems, commission structures, payout statement formats, and fee categories may change. Restaurants should review their payout statements whenever they receive platform update notifications to ensure no new fees have been introduced or existing fees have been changed.
SkipTheDishes Commission Rate vs. Competitors
| Feature | SkipTheDishes | DoorDash (Canada) | Uber Eats (Canada) |
|---|---|---|---|
| Full-Service Delivery | 25–30% | 15–30% | 15–30% |
| Self-Delivery | 15–20% | Limited availability | 6–15% |
| Pickup | 5–10% | 6% | 6% |
| Subscriber Program | Skip Express | DashPass | Uber One |
| Provincial Cap Compliance | Subject to caps | Subject to caps | Subject to caps |
| Parent Company | Just Eat Takeaway | DoorDash Inc. | Uber Technologies |
| Canadian Market Coverage | Broadest (all provinces) | Major cities | Major cities |
SkipTheDishes’ key advantage in the Canadian market is its broad geographic coverage, including smaller cities and towns where DoorDash and Uber Eats have limited presence. For restaurants outside major urban centres, SkipTheDishes may be the only viable delivery platform, which limits negotiating leverage but also means the platform represents a critical revenue channel. In major cities where all three platforms compete, restaurants have more leverage to negotiate rates and should compare effective rates across all platforms they operate on.
See how much delivery fee discrepancies may be costing your restaurant across all platforms.
Try the Delivery Reconciliation CalculatorFrequently Asked Questions
Several Canadian provinces have introduced commission caps on food delivery platforms. British Columbia, Ontario, and other jurisdictions have enacted temporary or permanent caps that limit total platform fees, typically to 20–25% of the order subtotal. These caps may override the rates in your SkipTheDishes agreement. Verify current regulations in your province and audit your payout statements for compliance.
SkipTheDishes self-delivery orders are charged approximately 15–20% commission because Skip is not providing delivery logistics. This is 10 percentage points lower than the full-service rate. Self-delivery is available to restaurants with their own delivery staff and is the most effective way to reduce your SkipTheDishes commission while maintaining marketplace visibility.
SkipTheDishes is owned by Just Eat Takeaway, one of the largest global food delivery companies. This provides resources for technology and market expansion. For restaurant partners, the main impact is that commission structures, merchant tools, and payout processes may evolve as SkipTheDishes integrates with JET’s global systems. Monitor your account for any changes to terms or fee structures.
Yes, multi-location chains, high-volume operators, and restaurants in markets where Skip competes with DoorDash or Uber Eats for supply can negotiate lower rates. SkipTheDishes account managers have some flexibility, especially for restaurants willing to commit to promotional programs or longer partnership terms. In smaller markets where Skip is the dominant platform, negotiating leverage may be more limited.
SkipTheDishes charges approximately 5–10% commission on pickup orders, since no delivery logistics are involved. This makes pickup the most cost-efficient order type on the platform. Restaurants that actively promote pickup through the Skip app can reduce their blended commission rate significantly, especially if they can shift 20% or more of their orders to customer pickup.